Bebrite In Home Care has created this privacy statement to demonstrate our commitment to your privacy. The following discloses our information gathering sequence in tracking and fulfilling your on line service bookings or orders placed.
At Bebrite In Home Care, it is our aim to protect customer information and to provide a safe and secure on-line service booking or orders placed system. Our on-line service booking or ordering system is used to gather information used only in fulfilling service bookings or orders.
No information will be collected from browsing our web site. Your personal details will be stored in the Bebrite In Home Care database only to provide you with prompt assistance if you should call our office for information regarding the status of service booking or order.
We collect your contact information (name, address, e-mail address, and phone numbers) and financial information (credit card details), to process your service booking or order. This information will be kept confidential and at no time will this information be traded, swapped, exchanged or sold to any other party or company. Bebrite In Home Care will not use this information for any other purpose than to complete a customer service booking or order, or to communicate with the customer to discuss associated problems or delays concerning their service booking or order. We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your service booking or order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
Credit Card Information
Your credit card details are used for the purpose of payment of a service booking or order by third party banking, (third party being Bebrite In Home Care). Bebrite In Home Care will at no time disclose this information for any other purpose, than to use these details for the payment of a customer service booking or order. The customer gives us their authority to use these details for payment of their service bookings or orders by using this web-site or by submitting them through facsimile. All credit card details are encrypted during on-line data transfer using Secure Sockets Layer (SSL) technology. Credit card details are not stored beyond the time required to process your service booking or order. As a result, we do not offer our customers a re-ordering option.
Bebrite In Home Care is committed to ensuring the security of its online business dealings. Our policy is that we will pass on any cases of suspected fraud that we identify to the relevant law enforcement authority and/or financial institutions. As a first time customer, you may receive a telephone call or E-mail requesting more information or proof (eg faxing a copy of the credit card) to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute. Please note that any information we request from you in this way will be used only in the processing of your service booking or order.
Bebrite In Home Care will only use your E-mail address to communicate with you about the status, cost and shipping details, or any other information or notifications regarding your service booking, or order, or information relevant to our services.